Last updated: October 1, 2024
Qin's Health Wellness Ltd, trading as Qin's Clinic ("we," "our," or "us"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
Our registered office is C/O Copia Wealth & Tax Limited, 8 Pendeford Place, Pendeford Business Park, Wobaston Road, Wolverhampton, United Kingdom, WV9 5HD.
We collect personal information that you provide directly to us when using our website or services, including:
- Name
- Contact information (e.g., email address, phone number)
- Booking details
- Any other information you choose to provide
We collect information through:
- Online forms on our website
Email communications
Third-party software for clinic management
We collect and use your personal information for the following purposes:
- To facilitate and manage bookings
- To communicate with you about our services
- To improve our website and services
- To comply with legal obligations
We do not store your personal data directly. Your information is stored and protected by our technology vendors and third-party software providers for clinic management. We ensure that these vendors maintain appropriate security measures to protect your personal information.
We may share your personal information with third-party service providers to facilitate our services, including:
- Clinic management software providers
- Payment processors
- IT and system administration services
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Our website uses cookies and similar tracking technologies. We use:
- Google Tag Manager
- Posthog
- Meta Pixel
- Google Analytics 4 (GA4)
- Google Ads
These technologies help us analyze website traffic, personalize content, and improve user experience. You can control cookies through your browser settings.
We may send you marketing communications via email if you have given us your consent to do so. You can opt out of these communications at any time by contacting us or using the unsubscribe link in our emails.
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Data portability
To exercise these rights, please contact us using the details provided below.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: team@qinclinic.com
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
While we follow best practices for data protection, we also strive to comply with applicable data protection laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) where applicable.
Our website and services are not directed to children under the age of 16. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.
Your information may be transferred to and processed in countries other than the country you live in. These countries may have data protection laws different from the laws of your country. We will ensure that adequate safeguards are in place to protect your personal information in compliance with applicable data protection laws.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
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